Shipping Policy

1. Shipping Coverage

Rishta Enterprise currently delivers across India only. We ensure that your plants, gardening tools, and nursery products reach you in perfect condition and on time.

2. Processing Time

Orders are processed within 1-3 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Custom or bulk orders may require additional processing time.

3. Shipping Charges

Standard Shipping: Charges are calculated based on your location and order weight.
Express Shipping: Additional charges apply for faster delivery.
Free Shipping: Available on orders above ₹3,50,000.

4. Estimated Delivery Time

Local Deliveries (within India): 5-7 days
Please note that delivery times may vary due to weather conditions, public holidays, or unforeseen circumstances.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email/SMS.
You can track your package on our website under the “Track Order” section.

6. Delivery Guidelines

Please provide an accurate shipping address and contact details.
In case of failed delivery attempts, the courier may try again or return the package to us.
If a package is returned due to incorrect address details, additional charges may apply for re-shipping.

7. Damaged or Lost Shipments

If you receive a damaged package, contact us within 24 hours with images.
For lost packages, please reach out to our support team at the contact details below.

8. Returns & Refunds

We do not accept returns on live plants. However, if you receive a damaged or incorrect item, please report it within 48 hours for a replacement or refund.
For other products, refer to our Return Policy [link to policy].

9. Contact Us

For any shipping-related queries, feel free to reach out:

📞 Call Us: +91 8099060381
📧 Email Us: rishtaenterpriseofficial1@.com
🌍 Website: www.rishtaenterprise.com