1. Shipping Coverage
Rishta Enterprise currently delivers across India only. We ensure that your plants, gardening tools, and nursery products reach you in perfect condition and on time.
2. Processing Time
- Orders are processed within 1-3 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Custom or bulk orders may require additional processing time.
3. Shipping Charges
- Standard Delivery: Charges are calculated based on your location and order weight.
- Express Delivery: Additional charges apply for faster delivery.
- Free Delivery: Available on orders above ₹3,50,000.
4. Estimated Delivery Time
- Local Deliveries (within India): 5-7 days
- Please note that delivery times may vary due to weather conditions, public holidays, or unforeseen circumstances.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your package on our website under the “Track Order” section.
6. Delivery Guidelines
- Please provide an accurate shipping address and contact details.
- In case of failed delivery attempts, the courier may try again or return the package to us.
- If a package is returned due to incorrect address details, additional charges may apply for re-shipping.
7. Damaged or Lost Shipments
- If you receive a damaged package, contact us within 24 hours with images.
- For lost packages, please reach out to our support team at the contact details below.
8. Returns & Refunds
- We do not accept returns on live plants. However, if you receive a damaged or incorrect item, please report it within 48 hours for a replacement or refund.
- For other products, refer to our Return Policy.
9. Contact Us
For any shipping-related queries, feel free to reach out:
📞 Call Us: +91 8099060381
📧 Email Us: rishtaenterpriseofficial1@.com
🌍 Website: www.rishtaenterprise.com